Dream Team Trial

Welcome to the Rosetta Stone Support Forum!

If you wish to post or view internal information of this forum, you would want to register and sign in.

Cheers!

Join the forum, it's quick and easy

Dream Team Trial

Welcome to the Rosetta Stone Support Forum!

If you wish to post or view internal information of this forum, you would want to register and sign in.

Cheers!

Dream Team Trial

Would you like to react to this message? Create an account in a few clicks or log in to continue.

This would contain information that may be shared among the team members of Merlin's Rosetta Stone Support Team.


    IMPORTANT!! AEB / TMM support tools

    myshka74
    myshka74


    Posts : 31
    Points : 3370
    Reputation : 24
    Join date : 2014-04-30

    IMPORTANT!! AEB / TMM support tools Empty IMPORTANT!! AEB / TMM support tools

    Post by myshka74 Tue May 06, 2014 8:03 am

    TMM:
    Aura Project: Used for looking up Companies that have TMM and seeing what server and workgroup they are under.
    https://intranet.auralog.com/dotproject
    The Username is:rs_support
    The password is:Rs2014


    Server reference sheet:
    Once you have the server this sheet contains all the log in information and urls for each server.
    https://docs.google.com/a/rosettastone.com/spreadsheet/ccckey=0Av8zQNCHeX4CdENuXy16SFM2NkhrTGlIdllvTXdYR3c&usp=drive_web#gid=0

    Our test accounts are on Campus6 server under workgroup 2 Test Services, organization: RS Product Support

    TMM support site KB articles:
    http://tutorials.tellmemore.com/support/online/10/index.html


    AEB:
    Launchpad: main site where all accounts redirect for login:
    https://login.rosettastone.com/#/launchpad

    KB Articles and submit case:
    http://support.rosettastone.com/en-US/business/?product=aeb
    http://support.rosettastone.com/en-US/Business/Technical%20Solutions?product=Advanced+English+for+Business


    Chat Sandbox:used for testing new salesforce
    SalesForce: https://test.salesforce.com/
    Portals: http://rosettastone.fullsb.cs18.force.com/en-US/Business
    http://rosettastone.fullsb.cs18.force.com/en-US/k12
    http://rosettastone.fullsb.cs18.force.com/en-US/highereducation
    http://rosettastone.fullsb.cs18.force.com/en-US/publicsector

    Username format:
    tgarman@rosettastone.com.fullsb

    Password: reset by Josh Abshire

      Current date/time is Thu Feb 09, 2023 9:14 am