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http://support.rosettastone.com/en-US/Business/articles/Inst-How-can-I-deactivate-or-delete-a-Learner/1/?q=deactivate#Sec1
There are some accounts with policies that only allows them to active/deactivate at a certain period of time. In these cases, if the period is over, we do not see any active activation button.
In these cases, we have to suggest the Learner to contact the Admin to activate the account.
There are some accounts with policies that only allows them to active/deactivate at a certain period of time. In these cases, if the period is over, we do not see any active activation button.In these cases, we have to suggest the Learner to contact the Admin to activate the account.
