Dream Team Trial

Welcome to the Rosetta Stone Support Forum!

If you wish to post or view internal information of this forum, you would want to register and sign in.

Cheers!

This would contain information that may be shared among the team members of Merlin's Rosetta Stone Support Team.


IT would like to copy the learner's progress data and to know how to do that.

Share
avatar
CharlieRosetta
Admin

Posts : 78
Points : 1965
Reputation : 0
Join date : 2014-04-29
Age : 103
Location : unspecified location

IT would like to copy the learner's progress data and to know how to do that.

Post by CharlieRosetta on Mon May 05, 2014 8:03 am

Issue:
IT would like to copy the learner's progress data and to know how to do that. Rosetta is installed on the computer. Account is not found in SalesForce and Editor.

Resolution:
Transfer to T2. Write the details first on the Process chat.
Warm transfer - Click Transfer twice. Dial 01731
T2 Support Number: 877.223.9848 option 2 and 2


_________________

    Current date/time is Wed Nov 14, 2018 1:27 am