Issue:
Speech Recognition disabled but enabled in RSM
Resolution:
Log in as the super admin.
Search for the learner’s account.
Click on the Standard Curriculum assigned to Level 1, then go to Curriculum Settings.
Check the box next to ‘Learners can personalize the default settings’
Then sign in as the learner and check the box for speech recognition.
Do microphone setup.
Speech Recognition disabled but enabled in RSM
Resolution:
Log in as the super admin.
Search for the learner’s account.
Click on the Standard Curriculum assigned to Level 1, then go to Curriculum Settings.
Check the box next to ‘Learners can personalize the default settings’
Then sign in as the learner and check the box for speech recognition.
Do microphone setup.