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Slow Connection (client side)

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ireneemille

Posts : 12
Points : 1760
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Join date : 2014-05-02

Slow Connection (client side)

Post by ireneemille on Mon May 05, 2014 2:00 am

• it’s important to understand that all of our products are served by multiple data centers around the world, and that content (meaning the language data you see inside every lesson) is served by Akamai which is a worldwide caching service. We very rarely have disruptions in service.

• if the client is reporting slow load or screens not loading, the problem is on their side not ours

• internet outages in our buildings have nothing at all to do with service to our clients as we do not host anything client facing inside of Rosetta stone offices

• do speed test

    Current date/time is Sat Dec 15, 2018 7:25 pm