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Regarding MacBooks

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ireneemille

Posts : 12
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Join date : 2014-05-02

Regarding MacBooks

Post by ireneemille on Mon May 05, 2014 12:19 am

• “Speech Component not found”

Arrow  The way our speech engine currently works, when a learner logs into the program, it downloads speech to the cache folder temporarily. Prior to that, you had to install the speech component manually, and it was stored on the computer in programs .Marriot, being an LMS is still running on this old model so they have to have the component permanently installed, the issue is that their site doesn't host the installer for mac.
So in a situation like this, we have to send them the .dmg installer manually

https://download.trstone.com/productsupport/RS_Speech_Models_and_Engine_Installers.zip

Marriott is using an integrated LMS, they cannot use any of the apps and can only use the program on a PC or Mac

    Current date/time is Wed Nov 14, 2018 1:30 am