Dream Team Trial

Welcome to the Rosetta Stone Support Forum!

If you wish to post or view internal information of this forum, you would want to register and sign in.


This would contain information that may be shared among the team members of Merlin's Rosetta Stone Support Team.

Regarding MacBooks


Posts : 12
Points : 1794
Reputation : 12
Join date : 2014-05-02

Regarding MacBooks

Post by ireneemille on Mon May 05, 2014 12:19 am

• “Speech Component not found”

Arrow  The way our speech engine currently works, when a learner logs into the program, it downloads speech to the cache folder temporarily. Prior to that, you had to install the speech component manually, and it was stored on the computer in programs .Marriot, being an LMS is still running on this old model so they have to have the component permanently installed, the issue is that their site doesn't host the installer for mac.
So in a situation like this, we have to send them the .dmg installer manually


Marriott is using an integrated LMS, they cannot use any of the apps and can only use the program on a PC or Mac

    Current date/time is Fri Jan 18, 2019 4:27 am