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Unit numbering in reports doesn't correspond with Unit numbering in program

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Robert the Voice

Posts : 3
Points : 1685
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Join date : 2014-04-30
Age : 53
Location : Manila, Philippines

Unit numbering in reports doesn't correspond with Unit numbering in program

Post by Robert the Voice on Wed May 14, 2014 7:40 am

Unit numbering in reports doesn't correspond with Unit numbering in program when making reports of level 2 and above

keywords: report, progress, display

Sometimes you have a super nervous customer on the phone who complains that his/her progress doesn't show up in the report. He/she can see it in the program that she finished the activity but she cannot see it in the report.

These customers maybe didn't realize that the Unit numbering in the program doesn't correspond with the unit numbering in the reports. This can be seen when customers work in Level 2 and above.

Example:

The Core Lesson in Level 2, Unit 5, Lesson 1 can be found in the report as Core Lesson Level 2 , Unit 1, Lesson 1

Here is an overview:

Level 1
program       report
--------------------------
Unit 1              Unit 1
Unit 2              Unit 2
Unit 3              Unit 3
Unit 4              Unit 4

Level 2
program       report
--------------------------
Unit 5              Unit 1
Unit 6              Unit 2
Unit 7              Unit 3
Unit 8              Unit 4

Level 3
program       report
--------------------------
Unit  9              Unit 1
Unit 10             Unit 2
Unit 11             Unit 3
Unit 12             Unit 4

Level 4
program       report
--------------------------
Unit 13             Unit 1
Unit 14             Unit 2
Unit 15             Unit 3
Unit 16             Unit 4

Level 5
program       report
--------------------------
Unit 17             Unit 1
Unit 18             Unit 2
Unit 19             Unit 3
Unit 20             Unit 4


    Current date/time is Wed Nov 14, 2018 1:29 am